Use the form below to ask us a question. Please be as specific as possible and include any information such as order ID numbers, the name of the pharmacy and your questions.
Ask us a Question
Frequently Asked Questions
We've complied this brief list of the most often asked questions for your convenience. If your question is not answered by this list, then please write us. You'll see a link at the end of these questions.
Drug Related questions:
Do you sell: Vicodin/Hydocodone/Loritab, etc.?
We do not sell any medications. Information contained within should not be used to diagnose or treat a health problem or disease. It should not be construed to indicate that the use of these products are safe, appropriate or effective for you. You should always consult with a licensed health care provider regarding your medical condition before ordering any prescription drugs. OPD247 is a Marketing company. We do not sell, process or handle any prescription medications. In addition, we do not list controlled medications.
Could you please advise if you carry:___(Drug Name)___?
We are building a list of available drugs and you can find the list at this link: Complete Rx List. Please check this page. If you still don't see it, then use the email at the end of this reply to write us. We'll be glad to look into it for you.
Questions on orders:
Has my order been shipped / Did my order go through?
We don't take any orders here nor do we do any of the order processing. It is therefore impossible for us to tell you anything about an order of yours without more information. If you would like assistance in tracking or checking on an order, we'd be glad to help. Just use the form above to provide us with your name, email address, order number, and the name of the pharmacy you placed your order through. The date of your order is also helpful, but not necessary. We will do what we can to contact the pharmacy to look into it and let you know.
Can you ship to (Country Name)?
We do not handle orders or ship anything.
Generally speaking, most International Pharmacies will ship most anywhere in the world with just a few exceptions. Make sure you understand the import laws of the country you wish to import to as they vary from country to country.
US Pharmacies at this point, will not ship to anywhere but US locations and even there you'll find some restrictions.
How long will it take to receive my order?
Again, it depends on the drug and pharmacy. Generally, US Pharmacies will ship within 24 to 48 hours when everything is working and supplies are not limited. Overseas Pharmacies will take a little longer. However, with the shortages of supply and the generally poor state of most of the US pharmacies these days, you're as likely to get your order in from an international pharmacy as fast or faster than what the US pharmacies can do. Most internationals advertise 10 to 14 days as an average, but be prepared to wait from 21 to 30 days in some cases.
Questions on How to:
Do you take insurance/drug cards?
We don't take any form of payment here as we are not the ones processing or shipping your order. We are only a source of reference to the pharmacies that appear online.
I need a telephone number to contact you.
We don't publish a phone number for a couple reasons. First, we are not the pharmacy so we can't give you any specific shipping information about your order.
The second reason is that we cannot give you specific medical advice and so any questions you might have about a drug, it's interaction or other question, is one for your primary care physician or pharmacist.
Most of the Pharmacies we list include a toll free number where you can reach them if necessary.
I have no Visa / Amex credit card. Can I pay by check / money order?
It is becoming more and more common these days to see web pharmacies offer COD, check and money order service. Some International sites will also take Western Union, Moneygram or others. You can also use a Visa Debit Card at most pharmacies.
How can you sell a prescription drug if not prescribed?
We don't sell prescription drugs from this web site. However, the web sites that do will do so only after you have filled out an online questionnaire to answer some questions and describe your medical history. That information is then delivered to a physician who reviews it and either accepts or denies your request.
Other Popular Questions:
I have a medical condition known as _________. What drug is prescribed for this?
We are not able to provide medical advice. We do not employ physicians or pharmacists and therefore are not qualified to answer questions related to your health. Please consult with your own primary care physician or pharmacist about such questions.
Please send me info on using your services, is there a fee?
Information found on our website is free and available through any search of the web using search engines. There is no fee required to use our service, just browse around and look for your particular drug or information.
All the popular drugs are listed in the quick index on the left hand side of each page. You'll also see a drop-down list of all medications on the top right of each page. These are all active links that you'll see, so just click them to go to that particular page. If you don't see it listed on the right, then look for the link or click this Complete Rx List link for a complete listing of all medications we feature that are available online. You can also use our search feature at the top right of each page.
I am trying to order ___ from your site but after the first page, the site does not respond.
It's tough to say for certain, but often the problem rests with your browser settings. It most often is that you need to allow cookies to be set for the order process to occur. The cookie is used to track you through the ordering system,
to keep track of what's in your shopping cart, your address and credit information.
If your cookies are disabled for security reasons, you can allow them for a session only or simply allow them while you are shopping and turn them off again when you are done. It's not necessary to leave them on once you've completed the order.
Was your question not answered? Then please feel free to write us. Send your question to the support staff by clicking here. We will get back with you asap.
MyFamilyRx Save $20 on any order over $50. Code: MFRX2000.
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The products mentioned are trademarks of their respective owners and are not owned by or affiliated with OPD247.com, or any of it's affiliated companies. This site is for educational purposes only; information contained within should not be used to diagnose or treat a health problem or disease. It should not be construed to indicate that the use of these products are safe, appropriate or effective for you. You should always consult with a licensed health care provider regarding your medical condition before ordering any prescription drugs. OPD247 is a Marketing company. We do not sell, process or handle any prescription medications.
